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Important Notice: Changes to the Tripo API Asset Retention Policy

Dear Tripo Developer,

As part of our ongoing efforts to optimize platform operations and resource utilization, Tripo is implementing a new retention policy for assets generated through the Tripo API.

Effective December 1, 2026, all API users will be subject to a unified asset retention policy. Assets generated through the Tripo API will be retained on Tripo's servers for a maximum of 7 days, after which they will be automatically deleted.

What This Means for You

Once you submit a generation task via the API and receive its corresponding task_id, the generated results will be retained on our servers for up to 7 days. After this retention period expires:

  • You will no longer be able to retrieve the task results using the original task_id.

  • You will no longer be able to use the task results as input for subsequent processing tasks.

Please Note: If you need to retain your generated 3D assets for longer periods or use them for further processing, please make sure to download and back up your assets within the 7-day retention period. Once the assets have been deleted from our servers, they cannot be recovered using the original task records.

Special Note for Enterprise Customers

For enterprise customers who have previously agreed on separate asset retention terms with Tripo, the terms specified in your existing agreements will take precedence.

If you have additional asset retention requirements beyond your current agreement or have any questions about this policy, please contact your Tripo sales representative or reach out to us at business@tripo3d.ai.

Thank you for your continued support and trust in Tripo. We remain committed to optimizing our platform and providing you with a more reliable and efficient API service.

Thank you for being part of the Tripo Developers community!

Best regards,
Tripo Developers

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